Returns will only be accepted within 45 days from purchase. Paypal orders must be returned within 30 days from purchase. We are unable to accommodate any requests outside of this timeframe. We are unable to accept exchanges. If you wish to exchange your item for a different size, color, etc., simply return the item per the policy described and purchase the item you wish to receive. All items must be returned in their original condition and must not be washed, worn, or altered. Please mail returns meeting the above guidelines to OUR MAILING ADDRESS. Please include the merchandise, order number, and a note explaining the return. The customer is responsible for the cost of a return, unless the product is damaged, incorrect, or incomplete at the fault of the company. If you are returning an item for a refund, please allow 3-5 business days for the item to be processed. Refunds typically take 2-3 business days to appear in your account once they have been processed but in some cases may take up to 10 business days. All digital music purchases are final and non-refundable under any circumstance. If you have trouble accessing the music, please email email@example.com to message us with the store name and your order confirmation number. If the item you ordered runs out of stock after your order has been placed, we will contact you via the email provided in your order to exchange the item for another item of equal value. If we do not receive a response within 10 business days we reserve the right to refund your order in full. Customers have up to a maximum of 60 days from the date of shipment to claim their package as lost in order to receive any compensation regarding their order.